Why Investing in Your Executive Assistant Is One of the Highest-ROI Decisions You Can Make

Organizations often discuss leadership development, yet the person standing closest to leadership is frequently overlooked.

Your Executive Assistant sits at the intersection of strategy, logistics, relationships, and execution. When they grow, your entire operational ecosystem grows with them.

Upskilling doesn’t mean turning your EA into something they’re not. It means helping them expand the skills they already use every day:

• project management

• communication strategy

• priorities alignment

• conflict navigation

• tools and automation
  
  

When an EA receives training in these areas, they don’t just become “faster.” They become more strategic. They anticipate earlier. They solve problems before they reach you. They create systems that outlast chaos.

And there’s a human side to all of this, too.

Upskilling communicates trust. It tells your EA they are more than an errand runner; they are a partner in execution. That kind of investment tends to come back in loyalty, leadership, and initiative.

The return is simple: fewer fires, better decisions, smoother operations, and more capacity for real leadership work.

If leaders want stronger organizations, one of the smartest moves they can make is building the capability of the person who helps hold so much together.